FAQs

Tenants can submit maintenance requests through the Tenant Portal or, in emergencies, contact our dedicated emergency line. Our skilled team works diligently with tenants to troubleshoot issues, pinpoint problems, and select the most suitable vendors and solutions, while striving to notify owners and secure approval for any repairs exceeding $350, except in urgent emergencies.

Invested Property Management opts not to work with third-party home warranty programs for single-family rental properties due to the difficulty in scheduling repairs, as these programs often involve convoluted approval processes and limited contractor networks, leading to delays. Additionally, these warranties frequently fail to adhere to habitability timelines, putting landlords at risk of violating legal obligations to tenants when urgent repairs—like heating or plumbing issues—aren’t addressed promptly. Beyond the lack of cost savings for landlords, who still face high service fees and deductibles, the warranties often exclude pre-existing conditions or cap repair costs, leaving landlords to cover unexpected expenses out-of-pocket despite paying premiums.

While deeply experienced in real estate sales, Invested Property Management focuses solely on managing your rental properties, referring all sales to trusted real estate partners to avoid conflicts of interest and prioritize your best interests. We take pride in being a dedicated, invaluable resource for exceptional property management. 

Rental proceeds are typically distributed by the 15th of each month, provided tenants have paid their rent on time and in full. Distribution may be delayed if tenants are late with payments or if funds are required to cover property-related expenses.

Our professional home inspector conducts property inspections biannually, typically aligning them with fall and spring sprinkler maintenance for efficiency and thorough oversight if applicable to your property.

Our thorough tenant screening process encompasses background checks, credit and rental histories, employment verification, fraud detection, and references from both employers and previous landlords. This rigorous approach ensures we secure dependable tenants who will responsibly maintain your property

Your Owner Statement, detailing the previous month’s income, expenses, and related invoices, will be delivered on the first business day of each month. Additionally, an Annual Packet, including a 1099 for tax reporting, will be provided to summarize the full year’s activity.

Invested Property Management securely holds all tenant security deposits in a dedicated escrow account, ensuring accurate accounting and proper disbursement at the lease’s conclusion. We generally collect a security deposit equal to one month's rent to cover cleaning and damage beyond normal wear and tear after move out.  

Upon identifying a qualified tenant, Invested Property Management diligently drafts a tailored lease, collects the first month’s rent and security deposit, conducts a detailed move-in inspection, and ensures the property is thoroughly cleaned and ready for occupancy. We also verify the tenant’s proof of renter’s insurance, assist with utility setup coordination, and provide clear move-in instructions, striving to deliver a seamless transition and an exceptional first impression, with additional steps taken as needed to ensure success.

A full list of qualification requirements can be found here.

We run a thorough background check which includes credit, criminal, eviction history. We also verity employment, rental history and rental reference.

At Invested Property Management (IPM), we prioritize clear communication, practical judgment, and sound decision-making to navigate the complexities of the landlord-tenant relationship effectively. Our aim is to optimize your rental income while minimizing the pitfalls of high turnover, excessive repair costs, and vacancies, proactively investing effort upfront to prevent the challenges of mismanagement down the line—because we truly care.